A. Privacy Policy
At Inkonection&co, we value your privacy and are committed to protecting the personal information you provide. This policy explains how we collect, use, and safeguard your information.
1. Information We Collect We may collect the following information:
o Personal Information: Name, email address, shipping address, phone number, and payment information.
o Usage Information: Data about how you use our site, including IP address, device type, and access time.
2. Use of Information The information we collect is used for:
o Processing orders and managing your account.
o Sending updates regarding orders and related information.
o Improving user experience on our site.
o Sending marketing and promotional materials, if you agree to receive them.
3. Protection of Information We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
4. Sharing Information We will not sell or rent your personal information to third parties. Your information will only be shared with third parties that assist us in operating our business, such as payment and shipping service providers, and only to the extent necessary.
5. Cookies We use cookies to enhance user experience on our site. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you choose to refuse cookies, some portions of our site may not function properly.
6. Links to Other Sites Our site may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of each site you visit.
7. Policy Changes
We may update this Privacy Policy from time to time. Changes will be announced on our website with an updated revision date. We encourage you to review this policy periodically.
8. Contact
If you have any questions or concerns about this Privacy Policy, please contact us at [email/phone number].
B. Use of the Site and Intellectual Property Rights
1. Use of the Site
By accessing and using this site, you agree to comply with the applicable terms and conditions. You are entitled to use our site only for lawful purposes and in accordance with applicable law. You agree not to:
• Use our site for illegal purposes or in violation of third-party rights.
• Disrupt or damage the functionality of the site, servers, or networks connected to this site.
• Use automated tools, such as bots or spiders, to access our site without permission.
2. Intellectual Property Rights
All content on this site, including but not limited to text, images, logos, graphics, software, and designs, is protected by applicable copyright and intellectual property laws. We own all rights to this content, unless otherwise stated.
• Limited License: You are granted a limited license to access and use the content of our site for personal and non-commercial use only. You may not copy, distribute, modify, or use our content for commercial purposes without our written permission.
• Trademarks: All trademarks, logos, and product names displayed on this site are the property of us or their respective owners. You may not use these trademarks without the written permission of the owner.
3. Liability
We are not liable for any loss or damage arising from the use or inability to use this site, including but not limited to direct, indirect, incidental, or consequential damages.
4. Changes
We reserve the right to update or change these terms and conditions at any time without prior notice. Changes will take effect immediately upon posting on our site. We encourage you to periodically review this page to ensure you understand the terms that apply.
5. Contact
If you have any questions or concerns regarding the use of this site or intellectual property rights, please contact us at [email/phone number].
C. Discount and Promotion Policy
At Inkonection&co, we are committed to providing added value to our customers through various discounts and promotions. This policy outlines the terms and conditions applicable to all discount and promotion offers.
1. Types of Discounts and Promotions
We offer various types of discounts and promotions, including but not limited to:
• Percentage discounts on certain products.
• Buy one, get one free offers.
• Promo codes for price reductions.
• Seasonal or holiday promotions.
2. Terms and Conditions
• All discounts and promotions are only valid for purchases made on our official site.
• Discounts cannot be combined with other offers or promotions unless stated otherwise.
• Discounts and promotions have a specified validity period and will end after that date.
• We reserve the right to limit the number of products that can be purchased at discounted prices.
3. Use of Promo Codes
• Promo codes must be entered at checkout to receive the applicable discount.
• Each promo code has its own terms and conditions, which will be explained when the promotion is announced.
4. Cancellations and Returns
• Products purchased with discounts or promotions can be returned according to our Return Policy. However, refunds will be adjusted based on the price paid after the discount.
5. Policy Changes
We reserve the right to modify, suspend, or terminate discounts and promotions at any time without prior notice. Changes will take effect immediately upon announcement on our site.
6. Contact
If you have any questions about this discount and promotion policy, please contact us at [email/phone number].
D. User Responsibilities
By accessing and using our site, you agree to comply with all applicable terms and conditions. Below are the responsibilities you must fulfill as a user of our site:
1. User Account
• You are responsible for maintaining the confidentiality of your account information, including your username and password.
• You agree to notify us immediately if there is any unauthorized use of your account or any other security breach.
2. Accuracy of Information
• You are required to provide accurate, complete, and current information when registering or making a purchase. Errors in information may result in issues with order processing.
3. Use of Content
• You agree not to use the content available on our site for illegal purposes or in violation of third-party rights.
• Any form of copying, distribution, or modification of content without our written permission is prohibited.
4. Interaction with Other Users
• You are responsible for any interactions with other users on our site. We are not responsible for the content or behavior of other users.
• Please be courteous and respectful to other users when communicating or providing reviews.
5. Compliance with Laws
• You agree to use this site in accordance with the laws applicable in your area and not to engage in actions that harm us or third parties.
6. Handling Complaints
• If you have any complaints or issues related to using the site, please contact us as soon as possible for resolution.
7. Policy Changes
• We reserve the right to update this policy at any time. Users are required to check this page periodically to ensure a good understanding of their responsibilities.
By using our site, you agree to comply with these responsibilities and help create a safe and positive environment for all users.
E. Changes to Terms and Conditions
We at Inkonection&co reserve the right to change, update, or suspend the applicable terms and conditions at any time without prior notice. These changes may include, but are not limited to, usage policies, service terms, and privacy policies.
1. Change Notifications
• Changes made will be announced on our site with an updated revision date. We encourage you to periodically check this page to ensure you understand the latest terms and conditions.
2. User Obligations
• By continuing to use our site after changes are posted, you are considered to have accepted and agreed to be bound by the updated terms and conditions.
3. Applicable Terms
• If you do not agree with the updated terms and conditions, you must stop using our site. The terms in effect at the time of your usage will remain applicable to previous transactions or interactions.
4. Contact
If you have questions regarding these terms and conditions or the changes made, please contact us at [email/phone number].
F. Limitation of Liability
By using the Inkonection&co website, you agree to comply with the following terms that limit our liability regarding skincare products and the information we provide:
1. Product Information
• Although we strive to provide accurate and up-to-date information about our products, we do not guarantee that product descriptions, images, or other information on this site are always free from errors or deficiencies. We reserve the right to correct or modify information at any time without notice.
2. Results of Use
• The results obtained from using our skincare products may vary depending on individual skin conditions and usage methods. We are not responsible for side effects, allergic reactions, or undesirable results that may arise from using our products.
3. Medical Consultation
• The information provided on this site is not intended as a substitute for professional medical advice. We encourage you to consult with a doctor or healthcare professional before using skincare products, especially if you have specific skin conditions or allergies.
4. External Links
• Our site may contain links to other websites for your convenience. We are not responsible for the content, privacy policies, or practices of those sites. Using external sites is entirely at your own risk.
5. Limitation of Liability
• In no event shall Inkonection&co be liable for direct, indirect, incidental, or consequential damages arising from the use or inability to use our products, including but not limited to loss of profits, data, or other usage.
6. Policy Changes
• We reserve the right to update or change this limitation of liability at any time without prior notice. We encourage you to review this page periodically to ensure you understand the applicable terms.
G. Our Competence
At Inkonection&co, we take pride in our expertise in the skincare industry. Our team consists of experienced professionals dedicated to providing the best products and services. Here are some areas of our competence:
1. Product Knowledge
• We have an in-depth understanding of various types of skincare products, including active ingredients, benefits, and effective usage methods. Our team is ready to provide accurate information and recommendations according to your skin's needs.
2. Research and Development
• We continuously conduct research to develop innovative products that align with current trends and consumer needs. We collaborate with scientists and dermatologists to ensure the safety and effectiveness of our products.
3. Customer Service
• Our customer service team is trained to provide a pleasant and informative shopping experience. We are ready to help answer questions, provide advice, and address any issues you may encounter.
4. Quality and Safety
• We are committed to using high-quality ingredients and adhering to strict safety standards in every product we offer. All our products have passed quality tests to ensure that you receive the best.
5. Education and Awareness
• We believe that education is key to effective skincare. We provide articles, guides, and other resources to help you understand how to properly care for your skin.
6. Sustainability
• We are committed to sustainable business practices. We strive to reduce the environmental impact of our products and processes and support initiatives that promote sustainability in the skincare industry.
H. Governing Law
The terms and conditions for using the Inkonection&co website are governed by and interpreted in accordance with the laws of the Republic of Indonesia. By accessing and using this site, you agree that:
1. Governing Law
• All disputes arising from or related to the use of this site, including but not limited to the terms and conditions, will be governed by the laws of [insert name of country or region], without regard to its conflict of law principles.
2. Dispute Resolution
• Any disputes that cannot be resolved amicably will be settled through legal channels in the competent courts of [insert city or region]. You agree to submit to the exclusive jurisdiction of such courts.
3. Validity
• If any provision of these terms and conditions is deemed invalid or unenforceable by a competent court, the remaining provisions will remain in full force.
4. Change of Law
• We reserve the right to update or change these provisions in accordance with applicable law changes. You are advised to periodically review this page to ensure you understand the latest terms and conditions.
I. Dispute Resolution
At Inkonection&Co, we are committed to handling any issues or disputes that may arise in a fair and efficient manner. Here are the provisions regarding dispute resolution:
1. Complaints
• If you have an issue or dispute related to products, services, or the use of our site, we encourage you to contact our customer service team at [email/phone number]. We will strive to resolve your issue as quickly as possible.
2. Mediation
• If resolution through customer service is unsuccessful, we will seek to resolve disputes informally through mediation. You agree to give us the opportunity to resolve the issue before taking legal action.
3. Arbitration
• If the dispute cannot be resolved through mediation, you and [Company Name] agree to settle it through arbitration conducted in accordance with the rules of [mention relevant arbitration institution, if any]. The arbitration decision shall be final and binding on both parties.
4. Governing Law
• Dispute resolution shall be governed by the laws of [mention country or region], and the location of arbitration shall be determined by the authorized parties.
5. Costs
• The costs associated with the arbitration process will be equally shared between both parties, unless otherwise determined by the arbitrator.
6. Limitation of Legal Action
• You agree that any claim or dispute arising from the use of our site or products must be filed within one (1) year after the event giving rise to the claim occurs, or the claim will be deemed invalid.
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